Outline Technologies — SEO, AEO & GEO Agency
AI Automation

Your Site Should Work
While You Sleep.

We transform static websites and manual business processes into intelligent, AI-powered systems. Custom agents, workflow automation, and LLM integrations — built for production, not demos.

24/7
AI agent availability
No sick days. No time zones.
< 4wk
First AI feature live
From kickoff to production
10x
Faster lead response
AI vs. manual follow-up
0
Off-the-shelf bots
Everything is custom-built

Your Website Is Leaving Money on the Table

Most websites are digital brochures. They look good, they explain what you do, and then they sit there — waiting for a human to follow up, answer a question, or close a deal. Meanwhile, the visitor moves on.

AI changes what a website can actually do. Not in a "chatbot that says hello and immediately says talk to our team" way. In a "this agent just qualified that lead, booked the meeting, and sent the onboarding email while you were asleep" way. That's the gap we close.

We've been building for AI since before it was a selling point. We understand how these models work, where they fail, and how to build systems that are reliable enough to trust with your business. Not just impressive in a demo — actually useful in production.

Whether you need one AI feature or a complete operational overhaul, we scope it, build it, deploy it, and maintain it. You get the benefit without needing to hire an ML engineer.

What We Build

Four Ways We Make You Smarter

Intelligent Website Transformation

Your static site collects dust. We give it a brain. AI chat interfaces that qualify leads while you sleep. Semantic search that understands what visitors actually mean. Dynamic content that adapts based on who's visiting. Personalization that doesn't require a 20-person engineering team. We take what you have and make it work harder — without burning it down and starting over.

  • AI chat and lead qualification widget
  • Semantic site search with intent matching
  • Personalized content recommendations
  • Dynamic FAQ powered by your own knowledge base
  • Visitor behavior tracking and smart CTAs
  • AI-generated content summaries and previews

Custom AI Agents

Off-the-shelf chatbots answer questions. Our agents do things. We build purpose-built AI agents trained on your business — your products, your tone, your processes. A support agent that resolves tickets without escalation. A lead qualifier that books meetings directly into your calendar. An onboarding agent that walks new users through your product step by step. These aren't demos. They're deployed, monitored, and maintained.

  • Customer support agent (resolves, not just redirects)
  • Lead qualification and meeting booking agent
  • Onboarding and product walkthrough agent
  • Internal knowledge base agent for your team
  • Sales assistant that handles objections
  • Custom trained on your docs, FAQs, and CRM data

Workflow Automation

Every manual, repetitive task in your business is a tax. Someone sends the same email every Monday. Someone exports a CSV and pastes it into a spreadsheet. Someone manually updates a CRM after every call. We map every one of those workflows and replace them with automated pipelines. n8n, Make, custom code — whatever fits your stack. The goal is always the same: your team stops doing robot work so they can do human work.

  • Lead capture to CRM to email sequence — fully automated
  • Invoice generation and payment follow-up
  • Content publishing pipelines with AI drafting
  • Support ticket routing and auto-response
  • Weekly reporting built and sent automatically
  • Cross-platform data sync (no more copy-paste)

LLM Integrations

You don't always need a new product. Sometimes you need AI bolted into the one you already have. We integrate large language models into existing websites, SaaS products, and internal tools. Search that understands natural language. Recommendations that improve with every interaction. Document summarization, content generation, data extraction — all running in production, not in a Jupyter notebook. We handle the prompt engineering, the evals, the streaming, and the edge cases.

  • Natural language search for your product or docs
  • AI-powered content generation (on-brand, consistent)
  • Document analysis and extraction pipelines
  • Recommendation engines that learn over time
  • RAG pipelines over your internal knowledge
  • AI features added to your existing SaaS product
Tech Stack

What We Build With

AI Models

OpenAI / Anthropic

GPT-4o and Claude power our agents. We pick the right model for your use case — not just the most expensive one.

Orchestration

LangChain / Vercel AI SDK

Orchestration layers that make AI agents reliable, streaming, and production-grade. Not just a wrapper around a chat endpoint.

Automation

n8n / Make

Visual workflow automation for connecting your tools without custom code. Hundreds of integrations, zero maintenance headache.

Memory & Search

pgvector / Pinecone

Vector databases for semantic search and RAG pipelines. Your AI agent actually knows your business, not just generic internet knowledge.

Deployment

Next.js + Vercel

AI features ship inside the same stack as your site. Server actions, streaming responses, edge functions — performance included.

Integrations

Webhooks & REST APIs

We connect everything. CRM, email platform, support desk, analytics. If it has an API, it can be part of your automation.

Deliverables

What You Walk Away With

AI Chat Interface

A production-ready chat widget trained on your business. Not a generic bot. Yours.

Semantic Search

Site search that understands what visitors mean, not just what they typed.

Workflow Pipelines

End-to-end automation from trigger to outcome. No manual steps.

Smart Email Automation

AI-personalized sequences that adapt to each lead's behavior.

AI Reporting

Dashboards that surface what matters without you having to ask.

Ongoing Maintenance

Models change. We monitor, update, and improve your integrations as the landscape evolves.

How It Works

From Brochure to Brain in Five Steps

01

Automation Audit

We map every manual process, every bottleneck, every place where a human is doing something a machine could do better. You get a prioritized list of what to automate first and why — even if you don't move forward with us.

02

Scope & Architecture

We design the system before we build it. Which AI model fits each use case. Which tools connect where. What the data flow looks like. What success looks like in month one versus month six. No surprises.

03

Build & Integrate

We build the agent, pipeline, or integration — then connect it to your existing stack. CRM, email platform, support desk, website. Everything talks to everything. We handle the edge cases most demos ignore.

04

Deploy & Test

We go live in a controlled way. Real traffic, real inputs, real edge cases — monitored closely. We don't hand over a ZIP file and wish you luck. Launch is the beginning of our job, not the end.

05

Monitor & Improve

AI models change. Your business changes. We monitor performance, catch failures before they compound, and improve prompts and pipelines over time. Your automation gets smarter the longer we run it.

FAQ

AI Automation Questions

What does 'AI-powered website' actually mean?+
It means your website does things instead of just existing. Instead of a static contact form, an AI qualifies and routes leads. Instead of a FAQ page, a chat agent answers questions in real-time. Instead of generic content, personalized recommendations based on visitor behavior. The design can stay the same. The intelligence underneath changes completely.
Do we need to rebuild our site to add AI features?+
Usually not. Most AI features we add work alongside your existing site. We can embed a chat widget, add a search interface, or integrate automation pipelines without touching your core codebase. If your site needs a rebuild for performance or architecture reasons, we can do that too — but it's not a requirement for AI automation.
Which AI models do you use?+
We use OpenAI (GPT-4o) and Anthropic (Claude) depending on what fits the task. Some use cases need reasoning depth (Claude). Some need speed and cost efficiency (GPT-4o mini). We evaluate the right model for your specific use case — not just default to the most expensive option and call it a day.
How long does an AI automation project take?+
A single AI feature — like a chat widget or semantic search — takes 2 to 4 weeks from scoping to launch. A full workflow automation system takes 4 to 8 weeks. A comprehensive static-to-smart website transformation with multiple agents and pipelines is 8 to 14 weeks. Every project gets a scoped timeline before we start.
What about API costs? Will this get expensive?+
We design around your budget. OpenAI and Anthropic charge per token, so we optimize prompts, add caching layers, and choose the most cost-effective model for each task. A well-built AI system typically costs far less in API fees than you'd expect — and far less than the human time it replaces. We'll give you a realistic monthly API cost estimate before you commit.
Can you automate our internal processes, not just customer-facing ones?+
Absolutely. Internal automation is often where the highest ROI lives. Weekly reporting that writes itself. Support ticket routing that never misses. Onboarding sequences for new hires. Data pipelines that keep your CRM clean automatically. If your team is doing something repetitive, we can probably automate it.

Ready to Make Your Site Do Actual Work?

Tell us what you're doing manually right now. We'll tell you what we can automate, how long it takes, and what it costs. No fluff.

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